Spotlight on QMP Customer Service

Joan Radin QMP Customer ServiceQMP Ltd. is known for its customer service. Meet Joan Radin, who has been a member of the QMP customer service/sales team for ten years. When she’s not helping customers fulfill their needs, Joan enjoys spending time with her grandkids, singing in her church’s choir, working in her flower gardens, horseback riding, amateur photography, and crocheting.

“The best part of my job is talking and working with my customers, and getting to know them, and helping them with whatever their needs may be,” Joan says. “Some of my customers on the Eastern side of Canada are French Canadian, and it is fun talking with them and working through the language barrier. Some speak very little English, but we manage to work through it!”

Contact Joan or another member of the QMP service team today, at 877-949-4904.

QMP Preps for Railway Interchange

QMP AT REMSAQMP is busy preparing for the upcoming Railway Interchange event in Indianapolis, Indiana. The show is September 17-20 and is the largest combined railway exhibition and technical conference in North America.

QMP is co-exhibiting at Booth #4745 with Ballast Tools Inc. and Ballast Tools Equipment. In addition to QMP’s exclusive Twister air compressor and Airtec Master 35 gas-powered impact wrench, the booth will include BTI’s patented Spike Puller, various ballast regulator wear parts including the Hinge Boss, industry leading Carbide Tamping Tools, and innovative upgrades for Adzer heads, as well as BTE’s fleet of machines and equipment.

Come by booth #4745 at Railway Interchange in September!

BTI Spike Puller: Undeniable Performance and Value

The Ballast Tools Inc. Dual Spike Puller for Nordco units has been in use for several years on several Class 1 railroads. Many operators prefer the dual to the single puller for various reasons, including ease of capture.  The BTI dual spike claw has consistently performed at a rate of 5 to 8 times the normal life of OEM spike claws. This particular spike puller is still running strong after five months of service. Get BTI products exclusively from QMP Ltd. Call today at 877-949-4904.

BTI Dual Spike Puller for Nordco units, available from QMP LTD
BTI Dual Spike Puller for Nordco units, available from QMP LTD

 

BTI Adzer Wheel Outlasts the Competition

BTI ADZER WHEELBallast Tools Incorporated takes pride in producing quality wear-proofed parts for maintenance of way equipment. One part that consistently performs better than the OEM is the BTI Carbide Adzer Wheel. Recently, a BTI Carbide Adzer Wheel on a class one railroad lasted four months, or about 64,000 feet! The rail engineers stated that the OEM part lasted only about a third of that time at best. BTI manufactures adzer wheels to fit Kershaw, Nordco, and Knox Kershaw machines. Get BTI products exclusively from QMP Limited. Call 877-949-4904 today!

BTE-450: For Difficult Track Maintenance Jobs

Need a versatile machine for spot railroad maintenance? The BTE-450 is ready for the job! With the ability to hi-rail to the jobsite and work immediately, the powerful BTE-450 Hi-Rail Backhoe is the ideal solution for difficult and spot maintenance jobs. The BTE-450 is designed to work with BTE’s powerful attachments, such as undercutters, tampers, or tie heads, and can move on and off the rail with ease. The BTE-450E is available for lease or purchase through QMP Ltd. Call toll-free 877-949-4904 for more information.

 

QMP LATEST NEWS

BTE’s Hi-Rail Excavators a Hit at ARRC

QMP AT ARRCQMP Ltd. Account Manager Dave Dockman exhibited at the recent Atlantic Region Railway Conference in Moncton, New-Brunswick. The event drew representatives from eastern Canada and the Maritime Region. Dockman displayed some of QMP’s specialties, including the Airtec gas powered Master 35 Impact Wrench and an array of BTI products, but he said most people were interested in the BTE line-up of hi-rail excavators. “It was a very successful event,” he said. To see more on all the products QMP has to offer its rail customers, visit www.QMPLtd.com or call toll-free 877-949-4904.

QMP to exhibit at ARRC

ARRC LOGOQMP Ltd. Account Manager Dave Dockman will be exhibiting at the Atlantic Region Railway Conference May 31-June 1 at the Moncton Convention Center (Casino New-Brunswick). Stop by the QMP booth to see the latest innovations from Ballast Tools Incorporated (BTI), Ballast Tools Equipment (BTE), and Airtec International Ltd.

BTE’s On-Site Customer Service

QMP Account Manager Rick Hill recently visited a customer who had purchased several backhoes. As part of Ballast Tools Equipment’s customer service offering, Rick trained four operators on the backhoes, practicing in the yard changing ties from off-track and on-track. He said the machines worked well and the operators were making great progress! BTE prides itself on outstanding customer service and support. We provide on-site installation services and operator training for all of our machines and attachments that we lease and sell. If you need support for any BTE equipment, or need to discuss a specific problem, call QMP at 636-937-4390.

QMP BTE BTI ATTEND REMSA 2017

QMP, BTE and BTI Will Exhibit at Railway Interchange 2017

BTE & BTI are excited to be exhibiting at this year’s Railway Interchange show September 17-20 at Indianapolis!

QMP will be spotlighting the Airtec Master 35 Rail Impact Wrench and attachments.  BTE will be showing our latest industry-leading M.O.W. innovations, such as our BTE Hi-Rail Skid Steer and attachments.  BTI will be exhibiting some of the world’s highest quality wear parts, while

Visit us at booth #4745 for all the exciting details.

And don’t forget the Keynote speaker of the event will be Ken Schmidt of Harley Davidson!

QMP MASTER 35 IMPACT WRENCH

Check out the Master 35 Impact Wrench.  A QMP exclusive product in Canada that provides imapct wrench and drill in a portable, powerful, hand held configuration!

QMP page

 

http://www.qmpltd.com/promo/master35/

The BTE 318 Hi-Rail Wheeled Excavator

The BTE 318 Hi-Railed Wheeled Excavator recently was tested by Applus+, one of the world’s leading testing, inspection, and certification companies. Structural engineers performed load tests on the 318, verifying lift capacities and supplying a certified load chart for the machine. The lift test was done on several points around the 360 cab rotation using the Tie Grapple and slings to lift large concrete blocks, with a load test cell in between the load and boom.

BTE 318 Hi-Rail Wheeled Excavator
BTE 318 Heavy Lifting!

The machine performed as expected with a reasonable drop in capacity on hi-rail over the side vs. on rubber wheels. That drop is expected, but the machine still has a high load capacity, says Ballast Tools Account Manager Rick Hill. The BTE-318 is purpose-built for MOW needs with higher productivity, greater versatility, and increased capabilities. Offering the most complete selection of attachments designed specifically to maximize its capabilities, the 318 can handle just about every job involved in track maintenance and new construction faster and more efficiently than anything else in its class. The BTE-318 is available for lease or sale. Contact us today!

QMP Distributes BTE Culvert Cleaner System

QMP is the sole Canadian distributor for Ballast Tools Equipment railroad maintenance systems and attachments.

We now distribute BTE’s newest line of culvert cleaning technology, the Culvert Cleaner system.

BTE Culvert CleanerIt is the most innovative and productive way to clean clogged culverts, eliminating washed out track probability and train delays due to water damage from plugged drainage culverts.

This advanced system includes the BTE-312 Hi-rail excavator, the Culvert Cleaner attachment and recognition system, the BTE-420 Hi-rail backhoe, and the BTE cart with 100 ft. of auger.

The Culvert Cleaner System is compact, requiring a small gang of two machines and one supply cart, only two operators and one person on the ground. The system’s multiple camera view technology allows the operator to clearly and safely monitor progress inside the culvert. The Culvert Cleaner can tackle up to 140-foot-long round or boxed culverts from 12 inches to 8+ feet in diameter.

Whether you need hi-rail, track or rubber-tired equipment, BTE and QMP have your culverts covered.